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17 Unichem Laboratories Jobs

Officer / Senior Officer

1-5 years

Mumbai

1 vacancy

Officer / Senior Officer

Unichem Laboratories

posted 14d ago

Job Description

RESPONSIBILITIES

  • Process orders in SAP system
  • Follow up internally with the technical team to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments
  • Keep accurate records of discussions or correspondence with customers
  • Analyze statistics or other data to determine the level of customer service your organization is providing
  • Develop feedback or complaints procedures for customers to use
  • Improve customer service procedures, policies and standards
  • Implement improvements to customer service
  • MIS preparation
  • Report outstanding dues and communicate to concerned teams

DESIRED SKILLS

  • Experience in the customer service team in the API Marketing department.
  • Experience in SAP MM
  • Very good communications skills - verbal and written
  • Good interpersonal skills
  • Ability to work in a dynamic environment


Employment Type: Full Time, Permanent

Read full job description

Unichem Laboratories Interview Questions & Tips

Prepare for Unichem Laboratories Senior Officer roles with real interview advice

Top Unichem Laboratories Senior Officer Interview Questions

Q1. Take my pen. How would you successfully sell it to a customer who has got several other options before him/her to choose at his/her own best ... read more
Q2. What should you do if in process batch having emulsion during separate
Q3. What is difference between crystallization and precipitation
View all 94 questions

What people at Unichem Laboratories are saying

3.6
 Rating based on 63 Senior Officer reviews

Likes

Good company policy.

  • Salary - Good
Dislikes

I suffering very very worst culture in kolhapur site in a QC Department through out my career hence for that Man power was not stable.

  • Skill development - Poor
  • +4 more
Read 63 Senior Officer reviews

Senior Officer salary at Unichem Laboratories

reported by 295 employees with 4-10 years exp.
₹2.8 L/yr - ₹7 L/yr
8% more than the average Senior Officer Salary in India
View more details

What Unichem Laboratories employees are saying about work life

based on 1.1k employees
58%
63%
53%
97%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Unichem Laboratories Benefits

Job Training
Health Insurance
Free Transport
Soft Skill Training
Cafeteria
Free Food +6 more
View more benefits

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