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Cluster Manager-Collections Micro Banking
3-6 years
Bhagwanpur, Choudwar, Saharsa + 3 more
1 vacancy
Cluster Manager-Collections Micro Banking
Ujjivan Financial Services
posted 3mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Business FinancialsMonitor receivables and collections and provide updates of receivables with appropriate detailsFollow up with Branch staff and Field Collection staff to monitor track status of collectionsEnsure maximum number of accounts is collected through follow ups and other defined communication techniques
Engage in conducting field investigations and collecting delinquent accounts
Work on Critical cases getting it recovered from the customersTrace out of absconded default customers and initiate recovery processAnalyze and solve problems on a daily basis and keep track of all doings for future references
Coordinate with telecalling team to ensure an effective telecalling process for effective collection follow ups recoveries
Writeoff of Nominee recovery cases which are not recoverable even after taking all the efforts run WriteOff recovery programs with involvement of relevant departments Customer
Establish contact with customers and execute advanced loss prevention activities ie skip tracing settlement process
Field visits to default clients in view of collections and to study the repayment behavior of delinquent clients
Prepare a potential course of action to reduce the risk of uncollectible dues
Maintain fair collection practices while dealing with customers and ensuring that the team follows the sameInternal ProcessTeam management monitoring and supervision of activities of the allotted teamIdentify accounts requiring legal action and provide same details to collection manager
Need to ensure through the team responsible for administrative work related to collection such as updating delinquent account history updating change of customers information providing and maintaining MIS report reviewing of collection feedback on daily Weekly Monthly basis etc
Analyze delinquent accounts and prepare reports on high risk accounts and report the sameNeed to Guide the field collection team with regard their performancetargetbalance to do and DRR
Ensure timely recruitment based on work allotment effectively allocate resources to achieve the desired goalsIdentify early warning signals and aid the branches field collection team in managing efficient loan portfolioManage bad debt write off in accordance with the Collection Policy
Ensure timely issuance of company notices to chronic defaulters as defined in the collections policy through credit team
Legal team and ensure regular follow ups by accountable staff at various levels
Ensure usage of collection software INDUS in every day collections and enable feedback mechanism in INDUS which is mandatory And all reviewsreports updation should happen in INDUSInnovation Learning
Need to train the team branch staffs time to time on Collection Managementupgrading the Skills etc Build a strong field collections team with clear objectivesManage daily activities of the team
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
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Job Portal
Referral
Walkin
50%
25%
25%
Moderate
Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Ujjivan Financial Services are saying
Collections Manager salary at Ujjivan Financial Services
reported by
3
employees
with 5-6
years exp.
₹4
L/yr - ₹4.5
L/yr
25%
less
than the average Collections Manager Salary in India
View more details
What Ujjivan Financial Services employees are saying about work life
based on 303 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Ujjivan Financial Services Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Team Outings 
Education Assistance 
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Cluster Manager-Collections Micro Banking
3-6 Yrs
Bhagwanpur, Choudwar, Saharsa +3 more
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