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11 Tuareg Marketing Jobs
Customer Care Professional
Tuareg Marketing
posted 14hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Tuareg Marketing Pvt. Ltd. is looking for Customer Care Professional to join our dynamic team and embark on a rewarding career journey
- Customer Support: Respond promptly to customer inquiries via phone, email, chat, or social media channels
- Listen attentively to customer concerns, provide accurate information, and offer appropriate solutions to meet their needs
- Issue Resolution: Investigate and resolve customer complaints or issues in a timely manner, ensuring a satisfactory resolution for the customer while adhering to company policies and procedures
- Product Knowledge: Develop a deep understanding of the company's products or services to effectively assist customers with questions, troubleshooting, and product recommendations
- Communication: Communicate effectively and professionally with customers, colleagues, and other departments to relay important information, escalate issues when necessary, and collaborate on problem-solving
- Documentation: Maintain detailed and accurate records of customer interactions, including inquiries, complaints, and resolutions, using the company's CRM system or other designated platforms
- Customer Satisfaction: Strive to exceed customer expectations by delivering personalized service, demonstrating empathy, and going above and beyond to ensure customer satisfaction and loyalty
- Continuous Improvement: Identify opportunities for process improvements or enhancements to streamline customer service operations and enhance the overall customer experience
- Compliance: Adhere to company policies, procedures, and quality standards to ensure consistency and compliance with regulatory requirements
Employment Type: Full Time, Permanent
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What Tuareg Marketing employees are saying about work life
based on 15 employees
Strict timing
Monday to Saturday
Within country
Day Shift
Tuareg Marketing Benefits
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