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5 Vraj Digital Tiles Jobs

Customer Relationship Executive

0-4 years

Surat

1 vacancy

Customer Relationship Executive

Vraj Digital Tiles

posted 1mon ago

Job Description

VRAJ DIGITAL TILES is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey.
  • A customer relationship executive is responsible for building and maintaining positive relationships with a company's customers
  • This role involves providing excellent customer service, resolving customer complaints, and ensuring customer satisfaction
  • Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner2
  • Resolving customer complaints and finding creative solutions to customer problems3
  • Building rapport and relationships with customers to foster loyalty and repeat business4
  • Gathering customer feedback and making recommendations for improving customer service5
  • Keeping up-to-date with the latest products and services offered by the company6
  • Keeping accurate records of customer interactions and transactions7
  • Collaborating with other teams within the company to ensure that customer needs are metRequirement 1
  • Experience in customer service or a related field2
  • Excellent communication and interpersonal skills3
  • Ability to handle difficult or emotional customer situations with empathy and professionalism4
  • Strong problem-solving skills and the ability to find creative solutions to customer problems5
  • Ability to multitask and prioritize effectively6
  • Familiarity with customer relationship management (CRM) software7
  • A passion for delivering excellent customer service

Employment Type: Full Time, Permanent

Read full job description

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