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263 Aster Dm Healthcare Jobs
Executive Customer Care
Aster Dm Healthcare
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Customer Interaction: Interacting with customers via various communication channels (phone, email, chat, in-person) to assist with inquiries, requests, and concerns
- Issue Resolution: Identifying and resolving customer issues, complaints, or challenges promptly and effectively
- Product/Service Knowledge: Developing a deep understanding of the company's products or services to provide accurate information and guidance to customers
- Technical Support: Assisting customers with technical issues related to products, services, or systems, and providing troubleshooting assistance
- Order Processing: Handling order inquiries, tracking orders, and ensuring timely and accurate delivery of products or services
- Information Sharing: Providing relevant information to customers about promotions, pricing, features, and benefits of products or services
- Escalation Management: Escalating complex or unresolved issues to higher-level support or management as needed
- Customer Feedback: Gathering customer feedback, suggestions, and insights to improve products, services, and customer satisfaction
Employment Type: Full Time, Permanent
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What people at Aster Dm Healthcare are saying
Rating based on 2 Customer Care Executive
reviews
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Good place to work for freshers, we will learn so many things here about our skills and everything, I learned so many things in this organization thank you
- Skill development - Excellent
Their are some old staff from long time their are 1st preference always old staff management and organization doing like this old staff not doing anything simply they r taking high salaries cmi management should avoide Paratialty staff r working hard co rodinators &otgers......taking good name's by end of the month , they should recognize each and everyone every 1 are working good only 👏
- Job security - Bad
Customer Care Executive salary at Aster Dm Healthcare
What Aster Dm Healthcare employees are saying about work life
Aster Dm Healthcare Benefits
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