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5 Techfaya Innovations Jobs
Customer Service Associate
Techfaya Innovations
posted 3mon ago
Job Role Insights
Key skills for the job
Job Description
- Respond to customer inquiries and resolve complaints in a timely and professional manner
- Communicate with customers through various channels, including phone, email, and live chat
- Collaborate with other departments to resolve customer issues and ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Identify opportunities to improve the customer experience and provide feedback to management
- Adhere to all customer service standards and protocols
- Excellent communication and interpersonal skills
- Ability to handle difficult customers and resolve conflicts
Employment Type: Full Time, Permanent
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