Sales Order Processing/ Sales Support- Electrical Industry

Roles:

Sales Support Person responsible for sales operation and order processing activity in Electrical segment.

Responsibilities:

• As a sales support specialist you must answer customer inquiries, schedule meetings, and sales appointments.
• Follow up with customers about their order status.
• Maintain an organized and accessible file system for administrative and sales professionals.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
• Recording sales trends and liaising with account managers to develop sales strategies.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Scheduling customer meetings and conferences.
• Reporting any unusual activity to your supervisors.
• Staying up-to-date with the latest trends and practices.

Perks

• 5 Days Working
• Lucrative Incentives and Travel additional apart from Fixed CTC

If anyone interested, please share with us your resume at ryadav@trinitytouch.com