Customer Service Representative (International Voice)

Job description

Greetings from Trigent Software!!

Candidate with excellent communication skills are higly preferred.

Role: Customer Service Representative(Voice Process)

Mode of Work: Work from Office

Experience : Fresher

Location: Mumbai (Vikhroli)

Working Days: 5 days

Shift: US Rotational (Including Night Shifts)

Qualification: Any Graduate/ Any PG

Salary : 3LPA( 20,500 In hand salary)

Notice : Immediate

Roles and Responsibilities:

Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries.

Collaborate with other support teams as needed to ensure the timely resolution of requests and issues.

Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents.

Focus primarily on customer and employee interactions rather than transaction processing. Qualifications: Strong communication and interpersonal skills.

Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational skills. Problem-solving and critical/logical thinking abilities.

100% Work from Office Only Night Shifts Shift Hours: 9.5Hrs Rotational Week Off Good English Communication Skills

Work location - Vikhroli

Any graduate fresher with excellent communication

Preferred candidate profile:

* Candidate with excellent communication.

**looking only for immediate joiners**

For More Details Contact HR Sujath Ali @7680048497 {call or WhatsApp} or email your resume to sujath_a@trigent.com

Regards

HR Sujath Ali

Trigent Software

7680048497

sujath_a@trigent.com