Customer Support- International (Fresher) 25k CTC

Role & responsibilities

Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. 
Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. 
Focus primarily on customer and employee interactions rather than transaction processing. 
Qualifications: 
Strong communication and interpersonal skills. 
Ability to work collaboratively with cross-functional teams. 
Detail-oriented with excellent organizational skills. 
Problem-solving and critical/logical thinking abilities. 
100% Work from Office
Only Night Shifts
Shift Hours: 9.5Hrs
Rotational Week Off
Good English Communication Skills
Work location - Vikhroli
Any graduate fresher with excellent communication

Perks and benefits

PF

Cab Facility

Medical Insurance

Note: Night Shift

HR

Subhijeetsingh

subhijeet_g@trigent.com