Technical Support Engineer

Role & responsibilities

What you'll Do

As the first point of contact for customer concerns relating to their technical issues,

advocate and represent their needs with internal product and engineering teams. Provide timely

responses, updates and resolution to technical and product inquiries. Be aware of customer's

business priorities and impact, to ensure mitigation and resolution.

Understand the customer's business priorities and impact, navigate Adobe internal teams on their

behalf, and be able to integrate and establish rapport with cross-region customer teams and cultures

to build trust.

HR

subhijeet_g@trugent.com

Subhijeet Singh