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Departmental Support
Tradepass
posted 13hr ago
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Job Description
- Lead Management: Handle inbound leads from sources such as forms, chats, emails, and ads, ensuring data accuracy and addressing any inconsistencies.
- Data Hygiene: Regularly audit and update the CRM database, manage duplicate records, and ensure all essential fields are correctly filled.
- SOP Compliance: Enforce CRM standards, ensuring proper naming conventions and adherence to established SOPs.
- SOP Creation: Understand various companies requirement and processes and subsequently create, test, and execute new SOP s/ workflows/ automations, if required.
- Reporting: Create and maintain dashboards and reports for various teams, including leadership.
- Workflow and Automation: Build and maintain workflows to enhance process efficiency within HubSpot.
- Data Import and Management: Clean and import offline data, ensuring accuracy and proper data associations.
- Monitoring Best Practices: Track outbound calls and ensure adherence to SOPs, identifying violations and best practices.
- Sales: Customize lead journeys, track communication logs, and manage analytics dashboards.
- Marketing: Implement complex workflows, integrate forms, and analyze marketing activity leads.
- Finance: Manage CRM-related finance activities, including invoice and contract management.
- Experience: 3 to 5 years of HubSpot CRM experience.
- HubSpot Expertise: Proficiency in HubSpot Marketing Hub Enterprise and Sales Hub Professional.
- Certifications: Active certifications in HubSpot Marketing Software and HubSpot Sales Software are required.
- Organizational Skills: Strong organizational abilities for managing CRM objects, sequences, snippets, and access controls.
- Attention to Detail: Excellent focus on data accuracy and strict adherence to SOPs.
Employment Type: Full Time, Permanent
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based on 4 employees
Monday to Friday
International travel
Day Shift
Tradepass Benefits
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