Strategic Account Manager

Overview of the Role:

At TopSource Worldwide we are growing rapidly with great capability in

international solutions and a fantastic range of clients. As a Strategic

Account Manager you will be responsible for growing a portfolio of clients

through strategic engagement with C suite executives we know and finding

ones we dont and uncovering opportunities through research and account

mapping to help our clients achieve their ambitions. In this role you will

contribute directly to our overall growth by delivering growth across your

client portfolio.

This role involves strategic account management, engaging with C-suite

executives and uncovering and executing on opportunities to cross-sell our

services. You will need to work with colleagues across the business,

especially from Operations, Sales and Marketing, to identify the highest

potential clients in your portfolio and to nurture these client relationships,

understand their business needs and present them with tailored solutions

that we can deliver to support their growth.Role & responsibilities

Key Responsibilities:

Account Mapping: Develop a deep understanding of existing clients'

organizational structures, hierarchies, and key decision-makers. Create and

maintain comprehensive account maps working with the relevant departments

on this, that lead to meaningful conversations and outcomes for TopSource.

➢ New Stakeholder Engagement: Identifying stakeholders TopSource is not talking

to today that are BDMs, using a range of methodologies and technologies to do

so, and then turning initial engagement into agreed outcomes that can support

their business and grow the TopSource revenue line.

➢ Strategic Conversations: Engage with C-suite executives and senior

management to understand their strategic business goals. Initiate and lead

discussions on how our solutions can contribute to their success.

➢ Cross-Sell Opportunities: Identify, pursue and close cross-selling opportunities

within existing client accounts, working with Customer Success Managers to do

so (who will maintain the day-to-day operational relationship). Collaborate with

internal teams important therefore to tailor solutions that meet clients' evolving

needs. Continually open to tracking clients movement, new acquisitions, related

companies needs etc. that we have yet to fulfil, together with geographic and

sector growth.

➢ Revenue Growth: Drive revenue growth by meeting and exceeding sales targets

set by the Director of Sales and Marketing that will drive double digit growth in

key customer revenues. Develop and implement strategies to maximize client

and expansion.

➢ Market Insight: Stay informed about industry trends, market changes, and

competitor activities. Provide feedback to internal teams to enhance our

offerings and maintain a competitive edge.

➢ Collaboration: Work closely with Sales, Operations, and other cross-functional

teams to ensure they deliver seamless client onboarding and service delivery.

➢ MI Reporting: Presenting and talking through key trends and recommendations

from the management information on the account to the leaders of the clients

company and Executives in TopSource as well as proactively providing solutions.

Desired Characteristic:

➢ Proven experience in account management at a senior level of engagement

(client level) or business development, with a focus on solution-based sales and

navigating other organisations successful to identify and gain trust of BDMs not

known to own organisation.

➢ Familiarity with Global Payroll, Employer of Record, entity solutions, or domestic

payroll services is highly desirable.

➢ Strong strategic thinking and analyticalskills, with the ability to understand

clients' business challenges and align solutions accordingly.

➢ Excellent communication and presentation skills, with the ability to articulate

complex concepts to both technical and non-technical audiences.

➢ Results-driven and goal-oriented, with a track record of meeting or exceeding

sales targets. Evidence of double-digit organic growth with a strategic / growth

customer

➢ Relationship-building skills with the ability to establish trust and credibility with

key stakeholders.

➢ Ability to work independently and collaboratively in a dynamic and fast-paced environment

If Interested, kindly mail your CV to monica.arthur@topsourceworldwide.com