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23 TMF Group Jobs
Manager- Continuous Service Improvement (CSI)
8-13 years
Bangalore / Bengaluru
1 vacancy
Manager- Continuous Service Improvement (CSI)
TMF Group
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for driving Operational Excellence initiatives globally
- Responsible in meeting/exceeding agreed financial benefits for the calendar year
- Work closely with frontline/middle management and Senior Leadership to drive process improvement ideas
- Coach and Mentor Lean Six Sigma Leads in driving Lean Six Sigma projects using defined methodology
- Application of required Lean/Statistical tools as part of Continuous Improvement projects
- Publish and Review Process/Business Metrics on agreed schedule and identify improvement opportunities
- Conduct Lean Six Sigma training depending on the skill set
- Analyze business problems arising in respective processes and do needful support
- Responsible for Quantitative and Qualitative analysis, Problem Solving techniques, Root Cause Analysis, Quality Assurance practices and concepts
- Effectively play the role as trainer, coach, and mentor to the YBs, GBs, BBs in the team and Ops
- Responsible for Defining, Measuring, Improving & Implementing continuous improvements frameworks within the global teams
- Ensure new designed practices/processes and global initiatives are effectively and successfully implemented for the scoped teams from training to Sign Off (Improve Performance & Implement Change)
- Responsible for implementing and monitoring performance metrics [SLAs/KPIs] are in place and performance reviews in place to drive delivery to agreed timescales and quality
- Masters in any discipline, preferred with Engineering / Mathematics / Statistics discipline
- Certified Black Belt from reputed institute
- Minimum 8 years of experience in the role of Operational Excellence
- Minitab Proficiency
- Preferred with an experience of working with global resources
- Preferred candidate with having knowledge on ISO/CMMI/ISMS requirements
- Experience in mentoring Lean Six Sigma GB & BB projects and training resources
- Proficiency in communication
- Must possess the ability to lead, work with teams, be part of a team, and understand team dynamics (forming, storming, norming, performing)
- Able to influence change & effectively manage stakeholders across the globally Builds and maintains strong working relationship with team across globe
- Highly developed sense of integrity and commitment to operational excellence
- Demonstrated leadership/management skills
- Must possess the ability to lead, work with teams, be part of a team, and understand team dynamics (forming, storming, norming, performing)
- Able to influence change & effectively manage stakeholders across the globally
- Builds and maintains strong working relationship with team across globe
- Highly developed sense of integrity and commitment to operational excellence
- Demonstrated leadership/management skills
- Work with colleagues and clients around the world on interesting and challenging work.
- We provide internal career opportunities, so you can take your career further within TMF.
- Continuous development is supported through global learning opportunities from the TMF Business Academy.
- You ll be helping us to make the world a simpler place to do business for our clients.
- Through our corporate social responsibility program, you ll also be making a difference in the communities where we work.
Employment Type: Full Time, Permanent
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Rating based on 2 Manager
reviews
Anonymous · PMO
in Pune
Actually i didn't liked anything in TMF . Its a Small organization located in Yerwada Pune with around 50-100 Employees on board . Only thing i was there was good compensation that's it .
There is no office culture at all . It lags in small things like don't have corporate bank accounts , all administrative activities are poor . Huge political environment and mess of thoughts every where.
Read 2 reviewsManager salary at TMF Group
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TMF Group Benefits
Medical Coverage and Life Insurance Policy Hybrid Work Environment Paternity & Adoption Leaves Rewards and Recognition Interest-free Loan Policy & Salary Advance Policy Marriage Gift Policy 
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