Associate Manager/Manager - Market Intelligence

Do you have good knowledge of emerging technologies and business trends? Do you have working knowledge of primary and secondary research methods?

At Hackett, we provide an opportunity to learn, connect and collaborate with professionals around the world to help them create new performance and competitive advantage. As a Center for Integrated (CIR) professional, youll get to partner with Hacketts Advisors, clients, and global stakeholders across industries and functions to understand key trends, issues, and challenges related to establishing world-class performance.

At Hackett, youll gain exposure to a variety of tools, competencies, training, and leadership support that will help you develop your skills, your career growth and professional development.

Work youll do

As a CIR professional, you will focus on developing fresh perspectives on critical business and technology issues that cut across industries and functions, from the rapid change of emerging technologies (including Generative AI) to the impact of change on human behavior. 

You will contribute to the advancement and quality of the CIRs research and thought leadership initiatives covering industries such as Consumer, Energy & Resources, Financial Services, Government & Public Sector, Life Sciences, Health Care, and Manufacturing. You will lead and support the creation of Research deliverables, including quantitative studies, analysis of benchmark data, in-depth research reports, case studies, thought leadership articles, client presentations, and case studies.

Your other responsibilities will include:

• Help develop signature thought leadership and perspectives on campaign-related topics Gen AIs impact on the future of work and the workforce, digital world-class performance, and key issues and mitigation strategies through:
• Shaping and executing quantitative and qualitative research projects.
• Editing, analyzing and synthesizing data.
• Reviewing and critiquing drafts to bring them up to quality standards.
• Assisting in the development and lifecycle of research reports.
• Developing expertise in one or more technology trends OR organizational leadership/ talent topics.
• Work with internal eminence producers to align campaign-related efforts and to cultivate relationships with interested practitioners.
• Develop research solutions, frameworks, and methods to address specific project needs.
• Identify trends by tracking news articles and vendor announcements and analyzing investment and market data.
• Deliver internal and external content to use in social channels, live and via webcasts, podcasts, and more. 
• Oversee incoming client inquiries and responses to ensure quality responses and identify topical insights to share broadly.
• Manage and groom junior members.

Hacketts Center for Integrated Research team

Generating and communicating distinctive, valuable points of view on topics of interest, importance, and relevance to our clients builds Hacketts eminence in the marketplace, a major contributor to the firms competitive position and brand profile. Center for Integrated Research (CIR) is a key component of the firm’s eminence strategy, serving to bring coherence and focus to the hundreds of publications and other thought leadership material released each year. This focus in our research and thought ware development allows Hackett to be more effective in shaping and defining the conversations that matter.

Hackett’s thought leadership on relevant topics are effective when they:

• Align with our strategic priorities, where we can take ownership, make an impact, and deliver service capabilities
• Apply to multiple Hackett businesses (e.g., Consulting and Advisory), sectors (e.g., Healthcare and Technology), or functions (e.g., CFO, CIO)
• Lead meaningful conversations with clients and prospects
• Galvanize our talent
• Link to fact-based research and proprietary insights
• Provide a platform for a differentiated and branded perspective that supports our overall market positioning
• Remain relevant for multiple years
• Build relationships and support external marketing to establish Hackett’s brand; and
• Work with selected internal champions to align organization, execution, and resources appropriately.

Qualifications

• 8+ years’ work experience in business research & analysis, strategy consulting, organizational talent or technology research role
• Master’s Degree like MBA/CFA/CA
• In-depth understanding of at least one Industry/sector (Consumer, Technology, Banking, Manufacturing, Oil & Gas, Public Sector, etc.)
• Experience as a practitioner or research in enabling business functions such as Finance, Human Resources, Procurement, Information Technology
• Knowledge of advanced technologies and business trend

Skills

• Experience in primary research methods such as surveys, interviews, focus group discussions with the ability to lead from conception to deployment.
• Strong writing skills — narrative, appealing, succinct. Should be able to convey complex research ideas in a compelling and easier way through business writing. Experience in storyboarding is required.
• Experience working with US/Global clients and teams is a plus. Ability to work across cultures is important.
• Ability to perform rigorous secondary research with hands-on experience of using databases such as Factiva, Hoovers, OneSource, and Thomson; research providers such as Gartner and Forrester; and aptitude for identifying and mastering new data sources quickly.
• Experience and curiosity using generative AI tools such as ChatGPT, Claude, Microsoft Copilot and others to support primary job activities. 
• Experience in using survey design and statistical tools such as Qualtrics, SAS, SPSS.
• Understanding and exposure to visualization tools such as Power BI and Tableau.
• Broad understanding of social media platforms is preferable—X, LinkedIn, YouTube.
• Effective interpersonal and communication skills.
• Project management skills for complex research assignments extending to long durations and across geographies.
• Self-driven and motivated; strong team player.
• Excellent networking skills with the ability to drive consensus.
• Team management and coaching