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Reservation GSA
The Fern Residency
posted 15d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Reservations : Make and maintain reservations, and ensure they are handled effectively
- Customer service : Answer customer questions, provide information, and assist with inquiries
- Booking processing : Input reservation details into the reservation system, including guest information, room preferences, and payment details
- Guest assistance : Help guests with requests, changes, or inquiries to existing reservations
- Yield management : Participate in yield management strategies and monitor online travel agency bookings
- Group billing : Assist with setting up and confirming group billing profiles
- Sales coordination : Assist the sales department by coordinating sales site rooms
- Office supply orders : Complete weekly and monthly office supply orders
High school graduate or equivalent. Must speak, read, write, and understand the English & Hindi language.
Employment Type: Full Time, Permanent
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based on 215 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
The Fern Residency Benefits
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