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F&B Supervisor
The Fern Residency
posted 16d ago
Job Description
Job Title: F&B Supervisor
Grade: S - II
Department: F&B Service
Reporting To: Restaurant Manager
Job Summary: The F&B Supervisor, reporting to the Restaurant Manager, is an integral part of the F&B Service team, responsible for learning and executing tasks that contribute to the smooth functioning of the restaurant. This role involves following established service protocols, maintaining a professional appearance, and providing excellent customer service. The F&B Supervisor will assist in coordinating and overseeing service activities, ensuring the highest standards of hospitality are met. Emphasis will be placed on developing leadership skills, learning effective communication, and fostering a positive dining experience for patrons.
Established Duties:
- Adhere to restaurant rules and regulations, maintaining the standards set by the establishment.
- Maintain a polished appearance in accordance with established grooming standards.
- Assist in coordinating and overseeing service activities, ensuring seamless operations during meal periods.
- Learn and apply service protocols to deliver exceptional customer service.
- Handle guest inquiries and special requests, demonstrating attentiveness and professionalism.
- Collaborate with team members to ensure a positive and efficient dining experience for patrons.
- Uphold cleanliness and organization standards in the dining area.
- Assist in training and mentoring junior staff as directed by the Restaurant Manager.
- Continuously seek opportunities to enhance personal and team performance.
- Strive to contribute to the overall positive atmosphere and reputation of the establishment.
This role requires a willingness to learn, strong communication skills, attention to detail, and the ability to adapt to various service scenarios. The Trainee Captain plays a pivotal role in upholding the standards of the F&B service department and contributing to the overall positive dining experience for customers.
Employment Type: Full Time, Permanent
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based on 214 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
The Fern Residency Benefits
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