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Captain
The Fern Residency
posted 21d ago
Job Description
Job Title: Captain
Grade: S - II
Department: FB Service
Reporting To: FB Manager
Job Summary: The Captain, reporting to the FB Manager, is an integral part of the FB Service team, responsible for learning and executing tasks that contribute to the smooth functioning of the restaurant. This role involves following established service protocols, maintaining a professional appearance, and providing excellent customer service. The Captain will assist in coordinating and overseeing service activities, ensuring the highest standards of hospitality are met. Emphasis will be placed on developing leadership skills, learning effective communication, and fostering a positive dining experience for patrons.
Established Duties:
- Adhere to restaurant rules and regulations, maintaining the standards set by the establishment.
- Maintain a polished appearance in accordance with established grooming standards.
- Assist in coordinating and overseeing service activities, ensuring seamless operations during meal periods.
- Learn and apply service protocols to deliver exceptional customer service.
- Handle guest inquiries and special requests, demonstrating attentiveness and professionalism.
- Collaborate with team members to ensure a positive and efficient dining experience for patrons.
- Uphold cleanliness and organization standards in the dining area.
- Assist in training and mentoring junior staff as directed by the Restaurant Manager.
- Continuously seek opportunities to enhance personal and team performance.
- Strive to contribute to the overall positive atmosphere and reputation of the establishment.
This role requires a willingness to learn, strong communication skills, attention to detail, and the ability to adapt to various service scenarios. The Captain plays a pivotal role in upholding the standards of the FB service department and contributing to the overall positive dining experience for customers.
Employment Type: Full Time, Permanent
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People are getting interviews at The Fern Residency through
People are getting interviews through
(based on 5 The Fern Residency interviews)
Referral
Campus Placement
Job Portal
20%
20%
20%
40% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at The Fern Residency are saying
Rating based on 4 Captain
reviews
Anonymous · F&B Service
in Bhopal, Madhya Pradesh
Likes
All good
Dislikes
To much working time
Read 4 reviewsCaptain salary at The Fern Residency
reported by
2
employees
with 1-2
years exp.
₹1.9
L/yr - ₹2.4
L/yr
82%
less
than the average Captain Salary in India
View more details
What The Fern Residency employees are saying about work life
based on 211 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
The Fern Residency Benefits
View more benefits
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