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4 Telmax Solutions Jobs

Quality Analyst

1-3 years

Pune

1 vacancy

Quality Analyst

Telmax Solutions

posted 1mon ago

Job Description

Key Responsibilities
  • Call monitoring for voice process (outbound Inbound Process)
  • Tracking Quality Performance Reports Daily / Weekly / Monthly Review Report
  • Identification of Errors while listening to calls
  • Ensures quality levels meet the needs of all internal and external clients with an emphasis on process and quality.
  • Conduct and attend weekly Call Calibration sessions with the Operations and Training Department
Required Skills
  • Excellent English, Hindi, and Marathi Communication skills
  • Strong Interpersonal and management skills
  • Energetic individual with a can-do attitude
  • Ready to work in rotating shiftt

Employment Type: Full Time, Permanent

Read full job description

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What people at Telmax Solutions are saying

4.7
 Rating based on 5 Quality Analyst reviews

Likes

Staff was cooperative ,old specially and i learn from them from zero to average

  • Salary - Excellent
  • +5 more
Dislikes

Salary not getting on time and salary date

Read 5 Quality Analyst reviews

Quality Analyst salary at Telmax Solutions

reported by 8 employees with 1-4 years exp.
₹1.9 L/yr - ₹3.2 L/yr
48% less than the average Quality Analyst Salary in India
View more details

What Telmax Solutions employees are saying about work life

based on 27 employees
52%
50%
75%
100%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Telmax Solutions Benefits

Soft Skill Training
Job Training
Cafeteria
Work From Home
Education Assistance
Health Insurance +6 more
View more benefits

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