Customer Service Representative

Responsibilities:

We are Hiring for International Backend Process only for location Malad West Mumbai Region only

Manage international voice processes

Lead customer service team

Investigate fraud incidents

Oversee blended processes

Handle incoming calls from UK & US clients

Lead customer service team in handling international calls Manage fraud investigations with US/UK processes

Oversee blended process for incoming requests

Lead international voice processes for US & UK Client handle customer queries via phone, email & Chat investigate fraud cases with cross-functional teams Manage blended CSR operations for inbound calls

Lead customer service team, ensuring exceptional handling of international calls.

Oversee fraud investigations, blended processes & US/UK voice processing

Interested candidates request to share there resume on mail whatsapp 9321159875