Java Production Support Engineer (5-10 yrs)

Job Description.

Java Production Support.

Location : Bangalore, India.

Working Model : 5 days a week work from office.

Position : Java Production Support.

Experience Required : 5 to 10 years.

Shift Timings : 7 AM to 11 PM (Rotational shifts including Night shift).

Primary Skills : Java Microservices Development, Java/J2EE, AWS, Spring MVC, Spring Boot, Hibernate.

Mandatory Skills : Java, Spring, Microservices, Kubernetes,.

Cloud Platform AWS.

Relational Database - MySQL.

Job Description Summary :

- Seeking experienced and highly skilled Application Support Specialists to join our Level 2 Application support team.

- The ideal candidates will possess a solid understanding of Java, containerization, RESTful APIs, and distributed systems, along with strong expertise in performance optimization and observability practices.

- Familiarity with the banking domain is a plus.

Key Responsibilities :

Application Support :

- Provide day-to-day support for Net Banking , ensuring high availability and performance.

- Proactively detect, troubleshoot, triage & resolve Major & Critical issues in a timely manner which involves close collaboration with PO/QA/BB.

- As a SME in analytical triage, you will provide deep expertise in debugging, issue analysis & troubleshooting with Customer.

- Produce guidance documentations, standards, procedures for Level2 team ensuring every troubleshooting step is documented in KEDB improving response times.

Incident Management :

- Manage incident and problem resolution processes to minimize downtime and maintain service quality.

API Troubleshooting :

- Design, develop, and support RESTful APIs and scalable backend systems.

Performance Optimization :

- Optimize application performance and ensure scalability to meet growing user demands.

Web Services Architecture :

- Good understanding & hands on Web Services Architecture for publishing and consuming web services.

Workflow Development :

- Understanding of the Development of workflows for exposing web services using SOAP and RESTful technologies.