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2 eG Innovations Technical Support Engineer Jobs

Technical Support Engineer

6-11 years

Chennai

1 vacancy

Technical Support Engineer

eG Innovations

posted 2mon ago

Job Role Insights

Flexible timing

Job Description

  • Position our products to customers looking for virtualization / application / cloud services monitoring solutions.
  • Install, configure, and prove the value of our products in proof of concepts. Generate reports demonstrating the value of the solutions in solving key business problems for customers.
  • Provide presentations and demonstrations of our products to prospective customers.
  • Train prospective customers and partners on our products.
  • Assist as required with post sales activities including implementations, troubleshooting, customizations and applying upgrades and patches at customer sites.
Desired Skills and Experience:
  • Two years of experience in Application Performance Management, Network Performance Monitoring, Requirements Analysis, ITIL and IT Service Management.
  • Must be interested in working in a customer facing role.
  • Must be interested in learning new technologies and applying them to solve real world problems.
  • Experience managing projects would be a plus.
  • Understanding Java/J2EE technologies and web applications is a plus.
  • Exposure to Citrix, VMware, and other virtualization technologies is required.
  • Must be ambitious, competitive, energetic; should be a results-oriented team player.
  • Software Product Support for US Customers. Any Software based Product Support must have.
  • Should have worked in Night Shift already (for a minimum of 1 to 2 Years) supporting US based Customers.
  • Strong Communication Skills and Confidence are going to be critical for Success in this Role.

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at eG Innovations through

(based on 7 eG Innovations interviews)
Job Portal
Referral
Company Website
Walkin
58%
14%
14%
14%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What Technical Support Engineer at eG Innovations are saying

Technical Support Engineer salary at eG Innovations

reported by 9 employees with 4-9 years exp.
₹4.4 L/yr - ₹8 L/yr
50% more than the average Technical Support Engineer Salary in India
View more details

What eG Innovations employees are saying about work life

based on 27 employees
50%
100%
70%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

eG Innovations Benefits

Work From Home
Free Food
Team Outings
Health Insurance
Cafeteria
Education Assistance +6 more
View more benefits

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