Technical Support Engineer

Technical Support Engineer APAC shift

The key responsibilities for this position are:

• Position our products to customers looking for virtualization / application / cloud services monitoring solutions.
• Install, configure, and prove the value of our products in proof of concepts.
• Generate reports demonstrating the value of the solutions in solving key business problems for customers.

Desired skills and experience:

• Exposure with monitoring/management tools and on projects involving performance management/tuning.
• Must be interested in working in a customer support and customer engagement role.
• Must be interested in learning new technologies and applying them to solve real world problems.
• Experience managing projects would be a plus.
• Exposure to Citrix, VMware, and other virtualization technologies is required.
• Must be ambitious, competitive, energetic; should be a results-oriented team player.