AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
TECHKSHETRA INFO SOLUTIONS Team. If you also belong to the team, you
can get access from
here
TECHKSHETRA INFO SOLUTIONS
Compare
All Filters
8 TECHKSHETRA INFO SOLUTIONS Jobs
Help Desk Exicutive- tele caller intern
0-1 years
Bangalore / Bengaluru
1 vacancy
Help Desk Exicutive- tele caller intern
TECHKSHETRA INFO SOLUTIONS
posted 1mon ago
Job Role Insights
Key skills for the job
Job Description
We are looking for a competent Help desk Exicutive to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
Duties & Responsibilities
- Should Read, Write and Speak Kannada and English
- Must be an expert in MS Office (Excel, Word, PowerPoint/PPT)
- Should be willing work as tele-caller, Inbound and outbound call.
- The person should have Telecalling experience
- Responding to queries via chat, email, or phone
- Providing technical assistance for questions and problems
- Following up with customers to ensure full resolution of issues
- Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods
- Running reports to analyze common complaints and problems
- Provide first level contact and resolutions to customer issue.
- Properly escalate unresolved queries to the next level of support.
- Track, route and redirect problems to correct resources.
Job Requirements
- Excellent customer service skills.
- Excellent client-facing and communication skills
- Strong troubleshooting and multi-tasking skills.
- BSc/BA in IT, Computer Science , any bachelor degree or relevant field
Employment Type: Full Time, Permanent
Read full job description What people at TECHKSHETRA INFO SOLUTIONS are saying
TECHKSHETRA INFO SOLUTIONS Benefits
Team Outings 
Work From Home 
Soft Skill Training 
Health Insurance 
Job Training 
Compare TECHKSHETRA INFO SOLUTIONS with
Infosys
Compare
TCS
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Mphasis
Compare
Hexaware Technologies
Compare
Persistent Systems
Compare
Accenture
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Similar Jobs for you
Share an Interview