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29 Feathersoft Info Solutions Jobs
Help Desk Support Engineer
Feathersoft Info Solutions
posted 3d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation.
- Provides answers to clients \ users by identifying problems, researching answers, and guiding clients through corrective steps.
- Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues and recommending instructional language.
- Accommodates client disabilities by recommending devices and techniques.
- Improves system performance by identifying problems and recommending changes.
- Accomplishes information systems and organization mission by completing related results as needed.
- Asset Management
- Alert Monitoring
Requirements Preferred Skills:
- Problem solving
- Desktop Administration \ Network Basic skills
- Operating systems
- Verbal communication
- Phone skills
- Customer service
- PC proficiency
- System administration
- Asset Management
Employment Type: Full Time, Permanent
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What people at Feathersoft Info Solutions are saying
What Feathersoft Info Solutions employees are saying about work life
based on 38 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Feathersoft Info Solutions Benefits
Work From Home 
Team Outings 
Health Insurance 
Job Training 
Education Assistance 
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