QA Testing

Hi All,

Tech Mahindra is hiring for Oracle Oracle service cloud QA

Exp: 8+Years

Location: Bangalore

NP: Immediate to max 30 days

Skills: oracle Service Cloud QA

Oracle Service Cloud QA JD

Provide Quality Assurance expertise.

Test complex applications, develop automated tests and demonstrate ownership of all features based on Business requirement. Responsible for creating and performing tests, identifying errors, and providing feedback to verify that a final product meets a companys quality requirements.

Develop and execute Test strategies and Plans with the QA team and developers.

Develop and maintain Behaviour Driven (BDD) and Data Driven (DDD) test automation for and SAAS applications.

E2E business processes such as Service Request Handling, Chats and RMAs. Script and execute tests for various customer processes.

Maintain RTMs and DTMs by integrating JIRA with qTest.

Test repositories to build workflows for impact analysis.

Required Knowledge:

1. Basic Knowledge of Oracle Service cloud application

2. Quicker understanding of the business requirement to execute test cases.

3. Test Case development.

4. Analyse the errors with Developer tools of browser.

Roles and Responsibilities:

Test planning Which involves activities of defining the objectives of testing and the approach for meeting test objectives.

• Test Strategy – Create a test strategy based on project requirements and schedules.
• Early testing to eliminate defects at an early stage reduces the bug fixing cost and time.
• Executing tests with appropriate techniques (manually or by using test execution tools) and documenting testing failures.
• Analyze the Defects and identify the root cause.
• Troubleshoot defects, such that it does not affect the product quality.
• Report defects to software developers by recording software defects with a bug-tracking system. (e.g Bugzilla, mantis, QA Touch, etc.)
• Inform the test progress against a schedule of the quality management.
• Interact with BA, project manager, development team, and client as per need.
• Conduct different test procedures, report issues, and follow up on the status of the issues.
• Collaborate with the software testing team to assess or diagnose problems and suggest possible solutions.
• Monitor and analyze the performance using tools for efficient and problem-free operations.
• Uncover vulnerabilities in the system and determine that its data and resources are protected from intruders.
• Provides a test summary report that reflects the software under the test’s top-notch quality.