Opening For Ecommerce Chat Blended Process at Tech Mahindra Kolkata

We are currently having openings in our Blended Process 100% work from office.

With fixed salary & permanent hiring.

• Designation-
• Customer Support Representative.
• Job Profile-
• Have to resolute customers query Via Chat and Call (If required).
• Mandatory Criteria-
• Min HS Passed.
• Fresher & experienced both can apply
• Excellent verbal communication skill in English & Hindi also good logical ability and able to give answers on E-com situational questions.
• Customer orientation.
• Chat (Blended Process)– Fresher / Min 6 Months Experience into Customer Care is Mandatory
• Ready to work in 24/7 Shifts
• No planned leave for upcoming 3 month after joining
• 9 hour of the day, 8 hrs. work and 1 hour break & 6days working (Rotational week off).
• Should have a typing speed of 30WPM with 90% accuracy
• Interview Structure-
• HR round - General check. –
• Typing Test
• OPS round – General Check
• PMAP
• Client Round – Video Call
• Payouts –
• Salary for minimum 6 months and above experience candidate – 16.4 K/Month.
• Fresher- 15.5 K/ Month.
• 100% fixed salary
• Pick up & drop for odd shifts
• Documents Required –
• Education Mark sheets
• Aadhar Card
• Pan Card
• Exp Docs (Offer letter, Release letter & Pay slip mandatory for experienced candidates)
• Location details for Walk-in interview:

Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Interested candidate can connect with HR- Pameli Dey @7980814830 via Whatsapp