Service Desk Associate (Technical Support- Voice)

Hiring for - Service Desk (Technical Support || International voice)

IMMEDIATE JOINERS ONLY

Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.

First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.

Should Aware of PC/Laptop troubleshooting Both Hardware & Software.

- Knowledge of networking and support, VPN, Active Directory.

Qualifications

• Experience Min. 6 Months to 1 Year (Mandatory) or 1 to 5 Years (Preferred) into International Voice Technical Support / Service Desk
• Should have Excellent Communication Skills with Good Technical Knowledge
• Only Immediate joiners are preferred
• Work from Office/ Rotational Shift/off/ Both side Transportation Provided

HR : Marina

Contact details : 8309307880