Tech Mahindra is hiring For International Non-Voice

Key Responsibilities:

• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings.

Qualifications:

• Education Qualification : Intermediate and above
• Passionate about customer care
• **Good typing skill**
• **Fluent in written and spoken English**
• Able to work well under pressure and under minimum supervision
• A fast learner who is able to work with set targets.
• Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
• International Non-voice Process
• 24/7 shift (Graveyard shift included)
• 5 Days work (2 Days rotational off)
• Completely Work from Office
• Office is in Bahadurpally, Hyderabad.