Servicenow Developer

Position Summary: Senior ServiceNow Developer/ServiceNow Developer

Position Overview:

Seeking a highly skilled and experienced Senior ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in ServiceNow platform development, with a focus on technical architecture and solution design. This role requires a proactive individual who can lead the design, development, and implementation of ServiceNow solutions, ensuring they align with business objectives and industry best practices.

Experience Required:

• Minimum 4 to 8 years in ServiceNow development with a focus on technical architecture and solution design.

Location:

• Pune/Remote

Key Responsibilities:

• Lead the design, development, and implementation of ServiceNow solutions.
• Act as the primary technical advisor for ServiceNow platform architecture.
• Collaborate with stakeholders to understand business requirements and architect solutions.
• Design and implement ServiceNow modules, applications, and integrations.
• Develop ServiceNow portals and service catalogs to enhance user experience.
• Configure and integrate virtual agents and chatbots for workflow automation.
• Ensure performance, stability, and reliability of ServiceNow instances.
• Provide technical leadership and mentorship to development teams.
• Collaborate with cross-functional teams to define technical standards and governance policies.
• Stay updated on emerging ServiceNow technologies and recommend enhancements.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Extensive expertise in ITSM development, service portal development, and chatbot/virtual agent development, MobileAPP on ServiceNow.
• Proficiency in scripting languages like JavaScript, Glide, and Jelly.
• Experience in integrating ServiceNow with third-party systems using APIs and web services.
• Strong problem-solving skills and ability to propose innovative solutions.
• Excellent communication and interpersonal skills.
• Preferred ServiceNow certifications: Certified Application Developer (CAD), Certified Implementation Specialist (CIS).
• Proven experience in technical leadership and mentorship.
• Understanding of predictive intelligence is a plus.
• Working knowledge of CSM module is plus.Role & responsibilities

Preferred candidate profile

Perks and benefits