Key Accounts Manager

Job Description: Asianet Enterprise

Position: Key Accounts Manager

Employer: Asianet Enterprise

Location:

• Kerala: Trivandrum, Kochi, Trissur, Kozhikode
• Tamil Nadu: Chennai, Coimbatore, Trichy, Madurai, Kanchipuram
• AP & Telangana: Hyderabad, Vizag
• Karnataka: Bangalore

Role & responsibilities:

• Develop and maintain strong relationships with Key enterprise customers, understanding their business objectives, and aligning them with our cutting-edge technology solutions.
• Perform daily customer visits and updation of CRM
• Identify upselling and cross-selling opportunities, delivering innovative solutions that provide added value and contribute to the company's sales targets.
• Act as a customer contact point within the organization, ensuring client feedback is heard and acted upon to reach win-win resolutions and enhance service delivery.
• Create and execute strategic account plans to maximize revenue and profitability from key accounts while meeting customers' evolving needs.
• Stay abreast of industry trends, competitors, and market dynamics, providing customers with valuable insights and positioning them for success.
• Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts.
• Adhere to 100% CAF/ Customer Documentation and Payment collection compliance and updation.

Preferred candidate profile:
• Graduates, preferably MBAs with a minimum of 3 years of relevant sales experience; candidates with higher experience will be considered for suitable roles.

• Demonstrated expertise as a Key Account Manager with a proactive approach in a B2B service industry or a similar client-facing role within the technology sector (Preferably from ISP/Telecom). Industry Experience in Selling ILL to SMB enterprises is highly preferred

• Proven sales prowess, consistently meeting or surpassing sales targets.

• Strong proficiency in key account management, presentation delivery, communication, and relationship-building.

• Strategic mindset with a thorough comprehension of market trends and industry advancements.

• Ability to thrive in a dynamic and fast-paced environment.

• Strong understanding of telecom and technology products and services, especially wireline and Internet Leased Line(ILL) solutions and Wi-Fi networking

• Ability to understand and discuss technical product specifications and requirements with clients

• Excellent verbal and written communication skills, with the ability to present complex information clearly

• Proven ability to negotiate pricing and close deals effectively.

• Strong relationship-building skills to maintain and grow key client accounts.

• Proficiency in Customer Relationship Management (CRM) software. Prior experience of working on CRM is preferred.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), particularly excel handling experience is beneficial.