Customer Service Representative

Mega Walk-In at TCS Kolkata Hiring for Customer Service Representative [WEBCHAT] on 21 December 2024 (Saturday).

Venue: TATA CONSULTANCY SERVICES Gitanjali Park, Street Number 368, Action Area 2F, New Town, West Bengal, 700135

Job Summary:

Role : Customer Service Representative [WEBCHAT]

Experience: 1 to 5 years

Job Location: TCS Gitanjali Park, Kolkata

Eligibility:

- Minimum 15 years of regular, full-time education (10 + 2 + 3 Bachelors/Graduates)

- All candidates should be comfortable with Rotational Shift / Split or Rotational Week-off / 5 Days Work From Office

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Customer Service Representative [WEBCHAT]:

Job Description:

- 1 to 2 years of Front office experience (Chat / Email)

- Excellent English written and verbal communication.

- Preferred candidate with prior UK customer experience

- Comfortable with Night shift and Rotational week offs

- Comfortable working from office

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Mandatory Requirements (How to generate your EP ID):

EP ID is mandatory for eligibility of the interview. Follow the below steps to register and mention the EP ID on your resume.

• Step 1: Visit https://ibegin.tcs.com/iBegin/
• Step 2: Click to login.
• Step 3: Click New user (Register with us).
• Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).
• Step 5: Once completed, your EP ID would be generated which starts from EP2024CNXXXX.
• Step 6: You will receive the EP ID on your personal e-mail ID.