Sr CSE

CCNA Certification is mandatory
Alarm monitoring, Operation-maintenance, troubleshooting & configuration of Routers, Switches, etc.
Analytical skills like logical thinking, Problem solving & handling assignments are mandatory.
Excel, report generation, trend and analysis is mandatory.
Fluency in English Language oral and written communication skills are must.
Trouble ticket creation & Resolution of trouble tickets raised by Customer/ L1Teams . Fault management on all NEs and follow up with support in case of escalated cases.
Support new Network node integrations and Acceptance.
Ensure current license and software versions are suitable for the present network requirement.
Capacity management and reporting in case of possible breach in capacity.
Liaise with 3rd Party Suppliers / Vendors for resolution of the Faults /Problems needing vendor support.

Knowledge on Tracer/ACL/iBGP-eBGP/different between firewalls and Routers/which layer does MPLS works. Advantages of MPLS. Types of MPLS and networks.
Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA).Role & responsibilities

Preferred candidate profile

Perks and benefits