Sr Customer Service Executive - Platform Planning & Network Design

Job Description

Responsible for driving day to day platforms and network planning and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Responsibilities

Supporting the network enhancement, maintenance, and migration projects
Publishing dashboards to track projects.
Platform installation and configuration
Support in technical analysis of software, hardware, and network systems
Perform integration and migration with existing systems.
Creating technical service requirements

Desired Skill sets

Experience in network maintenance/ migrations/enhancements
Expertise on various telecommunication equipment
Good Knowledge in various products offered by service provider.