Jr Customer Service Executive - Project Planning & Implementation

Fluent in English - Excellent oral and written communication

Multi-tasking, Action oriented

Customer Relations - Able to understand customer requirements; deal with difficult/sensitive situations, conflict resolution, associated with technical, business, or personnel situations. Builds partnership relations with support groups and customer while instilling confidence within the customer. Ensure customer understands their responsibility in transition as well as customer concurrence / formal acceptance of deliverables transferring PM responsibilities to steady state

Able to learn and apply new knowledge and project management expertise to the needs of the business

Primary points of contact in on-site between Customer, Field partner and offshore project team and lead cross-functional delivery teams to achieve deliverables and business benefits