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Tata Capital

Compare

4.1

based on 2.6k Reviews

Video summary

869 Tata Capital Jobs

Manager - Collections - Housing - Collections - X bucket

Tata Capital Ltd

4.1

based on 2.6k Reviews

3-8 years

Salem

1 vacancy

Manager - Collections - Housing - Collections - X bucket

Tata Capital

posted 5d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Collections Loan Recovery Debt Management Debt Collection Debt Recovery

+ 4 more

Job Description

Tata Capital Ltd is looking for Manager - Collections - Housing - Collections - X bucket to join our dynamic team and embark on a rewarding career journey

Debt Recovery:Initiate contact with customers to recover outstanding debts through various communication channels such as phone calls, emails, and letters
Negotiation:Negotiate and establish repayment plans or settlements with customers, adhering to company policies and guidelines
Customer Communication:Communicate with customers in a professional and empathetic manner, providing information and addressing inquiries related to outstanding debts
Skip Tracing:Utilize skip tracing techniques to locate and contact customers with overdue payments
Documentation:Maintain accurate and up-to-date records of customer interactions, payment agreements, and collection activities
Compliance:Ensure compliance with legal and regulatory requirements governing debt collection practices
Reporting:Generate regular reports on collection activities, account statuses, and relevant metrics
Customer Relations:Build and maintain positive relationships with customers to encourage cooperation and facilitate debt resolution
Quality Assurance:Adhere to established quality standards and follow company procedures for ethical debt collection practices
Continuous Learning:Stay informed about industry best practices, regulations, and updates related to debt collection

Employment Type: Full Time, Permanent

Read full job description