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846 Tata Capital Jobs
Manager - Collections - Housing - Collections - X bucket
3-8 years
Salem
1 vacancy
Manager - Collections - Housing - Collections - X bucket
Tata Capital
posted 19hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Debt Recovery:Initiate contact with customers to recover outstanding debts through various communication channels such as phone calls, emails, and letters
- Negotiation:Negotiate and establish repayment plans or settlements with customers, adhering to company policies and guidelines
- Customer Communication:Communicate with customers in a professional and empathetic manner, providing information and addressing inquiries related to outstanding debts
- Skip Tracing:Utilize skip tracing techniques to locate and contact customers with overdue payments
- Documentation:Maintain accurate and up-to-date records of customer interactions, payment agreements, and collection activities
- Compliance:Ensure compliance with legal and regulatory requirements governing debt collection practices
- Reporting:Generate regular reports on collection activities, account statuses, and relevant metrics
- Customer Relations:Build and maintain positive relationships with customers to encourage cooperation and facilitate debt resolution
- Quality Assurance:Adhere to established quality standards and follow company procedures for ethical debt collection practices
- Continuous Learning:Stay informed about industry best practices, regulations, and updates related to debt collection
Employment Type: Full Time, Permanent
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What people at Tata Capital are saying
Rating based on 102 Collections Manager
reviews
Anonymous · Risk Management & Compliance
in Nagpur
Collection Manager
- Salary - Good
Not any dislike
Collections Manager salary at Tata Capital
What Tata Capital employees are saying about work life
Tata Capital Benefits
Job Training Health Insurance Soft Skill Training Work From Home 
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