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846 Tata Capital Jobs

Manager - Collections - Housing - Collections - X bucket

3-8 years

Erode

1 vacancy

Manager - Collections - Housing - Collections - X bucket

Tata Capital

posted 18hr ago

Job Description

Tata Capital Ltd is looking for Manager - Collections - Housing - Collections - X bucket to join our dynamic team and embark on a rewarding career journey
  • Debt Recovery:Initiate contact with customers to recover outstanding debts through various communication channels such as phone calls, emails, and letters
  • Negotiation:Negotiate and establish repayment plans or settlements with customers, adhering to company policies and guidelines
  • Customer Communication:Communicate with customers in a professional and empathetic manner, providing information and addressing inquiries related to outstanding debts
  • Skip Tracing:Utilize skip tracing techniques to locate and contact customers with overdue payments
  • Documentation:Maintain accurate and up-to-date records of customer interactions, payment agreements, and collection activities
  • Compliance:Ensure compliance with legal and regulatory requirements governing debt collection practices
  • Reporting:Generate regular reports on collection activities, account statuses, and relevant metrics
  • Customer Relations:Build and maintain positive relationships with customers to encourage cooperation and facilitate debt resolution
  • Quality Assurance:Adhere to established quality standards and follow company procedures for ethical debt collection practices
  • Continuous Learning:Stay informed about industry best practices, regulations, and updates related to debt collection

Employment Type: Full Time, Permanent

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Tata Capital Interview Questions & Tips

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Q1. How many Files do you handle per month and what is average TAT
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What people at Tata Capital are saying

4.3
 Rating based on 102 Collections Manager reviews

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Collection Manager

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Read 102 Collections Manager reviews

Collections Manager salary at Tata Capital

reported by 293 employees with 3-13 years exp.
₹2.4 L/yr - ₹9.5 L/yr
11% more than the average Collections Manager Salary in India
View more details

What Tata Capital employees are saying about work life

based on 2.6k employees
58%
50%
50%
98%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Tata Capital Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Work From Home
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Free Transport +6 more
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