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848 Tata Capital Jobs
Collections Executive - Retail MFB
Tata Capital
posted 22hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Tata Capital Ltd is looking for Collections Executive - Retail MFB to join our dynamic team and embark on a rewarding career journey
- Debt Recovery:Initiate contact with customers to recover outstanding debts through various communication channels such as phone calls, emails, and letters
- Negotiation:Negotiate and establish repayment plans or settlements with customers, adhering to company policies and guidelines
- Customer Communication:Communicate with customers in a professional and empathetic manner, providing information and addressing inquiries related to outstanding debts
- Skip Tracing:Utilize skip tracing techniques to locate and contact customers with overdue payments
- Documentation:Maintain accurate and up-to-date records of customer interactions, payment agreements, and collection activities
- Compliance:Ensure compliance with legal and regulatory requirements governing debt collection practices
- Reporting:Generate regular reports on collection activities, account statuses, and relevant metrics
- Customer Relations:Build and maintain positive relationships with customers to encourage cooperation and facilitate debt resolution
- Quality Assurance:Adhere to established quality standards and follow company procedures for ethical debt collection practices
- Continuous Learning:Stay informed about industry best practices, regulations, and updates related to debt collection
Employment Type: Full Time, Permanent
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What people at Tata Capital are saying
Rating based on 33 Collections Executive
reviews
Anonymous · Finance & Accounting
in Dibrugarh
Likes
Tata capital better company for employees direct inhouse team
- Salary - Excellent
+6 more
Dislikes
Agency case not for handle
Collections Executive salary at Tata Capital
reported by
54
employees
with 1-7
years exp.
₹1.5
L/yr - ₹3.8
L/yr
14%
more
than the average Collections Executive Salary in India
View more details
What Tata Capital employees are saying about work life
based on 2.6k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Tata Capital Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training Work From Home
Submitted by Employees
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