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6 Surjit Finance Jobs
Collections & Recovery Executive (Business Loan)
1-4 years
Prayagraj / Allahabad, Bareilly, Faizabad + 2 more
1 vacancy
Collections & Recovery Executive (Business Loan)
Surjit Finance
posted 13hr ago
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Key skills for the job
Job Description
- Debt Recovery:Initiate contact with customers to recover outstanding debts through various communication channels such as phone calls, emails, and letters
- Negotiation:Negotiate and establish repayment plans or settlements with customers, adhering to company policies and guidelines
- Customer Communication:Communicate with customers in a professional and empathetic manner, providing information and addressing inquiries related to outstanding debts
- Skip Tracing:Utilize skip tracing techniques to locate and contact customers with overdue payments
- Documentation:Maintain accurate and up-to-date records of customer interactions, payment agreements, and collection activities
- Compliance:Ensure compliance with legal and regulatory requirements governing debt collection practices
- Reporting:Generate regular reports on collection activities, account statuses, and relevant metrics
- Customer Relations:Build and maintain positive relationships with customers to encourage cooperation and facilitate debt resolution
- Quality Assurance:Adhere to established quality standards and follow company procedures for ethical debt collection practices
- Continuous Learning:Stay informed about industry best practices, regulations, and updates related to debt collection
Employment Type: Full Time, Permanent
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