Communication Coach - Gurugram

Role & responsibilities

1. Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Associates.

2. Conducting training on other skills HR Shared Service

3. Floor Support Training/Call Monitoring & Feedback.

4. Conducting Behavioural Training Expectations and Key Areas of Responsibility What are the expectations, essential duties and responsibilities of this position as it relates to your department goals

5.Floor Support Training/Call Monitoring & Feedback

6. New Hire Voice and Accent & Culture Training As per Hiring Plan , Refresher Training Voice and Accent, Customer Service, Sales Skills As per Training Plan , Call Monitoring & Feedback on Language

Preferred candidate profile

Perks and benefits