Operations Manager-1

As Operations Manager , you are also responsible for making sure that KPIs are being met consistently . You need to come up with ways in which to effectively make each employee reach their best potential. With this , you must also be creative because you need to devise effective plans on how to make each employee reach their target . As a leader , you must also gain the trust and respect of your employees because lets face it -- how can you lead when people dont believe youYou need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents . This way , you are able to manage relationships better and develop people at the same time.

As a content moderator it is important for you to know the potential risks related to this type of work . While TaskUs is focused on employee we'llness by having counselors on-site, resiliency programming, and other we'llness initiatives , exposure to graphic and disturbing content is unavoidable . Some individuals with a sensitivity to viewing graphic or disturbing content may be at risk for developing distress , mental health symptoms , or , in rare instances , Secondary Traumatic Stress based on the content they are viewing.

TaskUs reserves the right to reassign content moderators to other TaskUs projects based on staffing needs, employee performance , and other considerations.

Requirements:

Since this is an Operations Manager post, wed need someone who already has the skills to even call themselves a Manager. we're looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.

Someone who has at least three years of related working experience , preferably someone who already knows how the system works -- specializing in customer experience operations and management.

We need someone who is responsible and has a good track record of meeting and delivering targets . Someone who can articulate him/herself we'll enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment . Someone who can lead and is great in analyzing situations and data.