Senior Scrum Master I (3-7 yrs)

This role will be a key contributor/leader for the development scrum team which has key capabilities for customer experience and enterprise functions. This role will help the scrum team integrate into the organization with other teams, and facilitate communication between this team and other stakeholders from business and IT. This person will also ensure the team follows Agile practices and scrum framework values, work to increase team efficiency, and help process improvement.

Responsibilities :

- Performs the role of scrum master for one or more teams, leading multiple, simultaneous initiatives of complex programs/release trains, while following RAPID / RAPID DevSecOps compliance requirements.

- Define and articulate requirements (user stories and features) and acceptance criteria (use cases).

- Assists in managing requirements and prioritization within the product backlog through business value ROI, alignment with product strategy, and resource capacity.

- Utilize effective communication skills to surface essential requirements information.

- Practices the core agile principles of collaboration, prioritization, accountability, and practices continuous improvement using the SAFe model.

- Lead project activities through meeting facilitation, managing, project scope, and communicating progress.

- Analyze business processes and associate them with software deliverables.

- Facilitates sprint demos, planning, and retrospectives.

- Tracks and communicates team velocity and sprint / release progress.

- Provides status reporting on key performance indicators (KPIs), schedules, resources, and milestone delivery.

- Supports and educates product owners, especially regarding developing, refining, and managing product backlog.

- Provides coaching of team members, product owners, product development team, other scrum masters, and the PM community.

- Demonstrates strong mediation and negotiation skills.

- Applies QDM to their work and that of their scrum team and ART.

Requirements :

- Bachelor's degree in computer science, engineering, information systems, or business administration and/or equivalent formal training or work experience.

- 3 years equivalent work experience in information technology or business environment. A related advanced degree may offset the experience requirements.

Must have skills :

- SAFe / CSM Version 1 Agility.

- Agile Methodology.

- Technical project management.

Good to have skills :

- Mentoring/leadership/communication skills/business knowledge.

- Technical program management, ServiceNow.