Digital Campaign Manager - SQL/Adobe Campaign (4-9 yrs)

Responsibilities :

- A person would be responsible for QC various Adobe Campaign Classic workflow on a timely basis with precision.

- Should be able to coordinate with Campaign Managers/Product on queries raised by them.

- Understand communication requirements and technically translate them into Adobe Campaign workflow.

- Design, develop, and execute complex rules using Adobe Campaign including Java scripting.

- Manage extensive campaign quality assurance processes before campaign execution.

- Support communications in production; monitor existing communications, troubleshoot campaign and technical issues, make modifications to existing communications, and ensure communications are executed correctly.

- Manage communication status reporting; define standard delivery reports, and create new adhoc reports using available tools (e. g. SQL, Adobe Campaign).

- Analyse key campaign performance metrics and recommend ways to optimize campaign design.

- Help drive the migration of existing communications to the Adobe Campaign platform.

Requirements :

- Should be able to demonstrate advanced technical and programming skills like Adobe Campaign, CleverTap, CRMNext, Siebel, etc.

- Should be a Team player and Team Manager with good communication skills and should be able to work under pressure.

- Graduate /Post Graduate/MBA/BE with minimum 3 years Adobe Campaign Classic experience. Banking experience would be an advantage.

- Experience in Team Management.

- Well-versed with Adobe Campaign Classic, Java Scripting, SQL, CRM Next, Siebel, macros, Excel functions, etc.

- Problem-solving attitude.

- Analytical skills and ability to quickly understand/anticipate the business requirement and outline the business benefit.