Manager - Sales & Operations - Freight Forwarding Business (3-5 yrs)

- We are looking for an experienced Sales & Operations Manager to drive business growth in freight forwarding (Air & Sea, Import & Export).

- The ideal candidate will have a strong background in logistics and supply chain management, with the ability to develop client relationships, create tailored solutions, and exceed sales targets.

Roles and Responsibilities:

- Identify and secure new business opportunities in freight forwarding.

- Build and nurture strong client relationships to ensure long-term partnerships.

- Develop customized logistics solutions aligned with clients' supply chain needs.

- Conduct client meetings, presentations, and negotiations to close deals.

- Provide consistent follow-ups, updates, and after-sales support.

- Analyze market trends and competition to create effective sales strategies.

- Identify and explore potential markets to expand the company's reach.

- Collaborate with operations, customer service, and finance teams for seamless service delivery.

- Meet and exceed monthly/quarterly sales targets and KPIs.

- Prepare and present sales reports, forecasts, and client updates to management.

Skills and Qualifications:

Education & Experience:

- Minimum 3 years of proven experience in freight forwarding sales or a similar role.

- Strong understanding of logistics, supply chain, and freight forwarding processes.

- Experience in air freight, ocean freight, and customs clearance.

Required Skills:

- Excellent communication, negotiation, and presentation skills.

- Ability to achieve and surpass sales targets.

- Strong market research and analytical abilities.

- Proficiency in CRM and sales reporting tools