Executive Director - Accounts Receivable (15-25 yrs)

Responsibilities:

Team Management:

- Managing a large Operations team spread over different locations with multiple clients in portfolio.

- Drive Long Term Talent Strategy for the organization, including Talent engagement, succession plan at all levels, development, and retention to ensure higher retention rate of employees.

- Drive/Create an inclusive, transparent, and collaborative culture in the teams.

- Provide value-based Leadership to team and be a role model in practicing MERIT .

- Manage and create a structure aligned to create best in class client experience and create long term value.

Business Delivery:

- Design and execute delivery systems to create Best in Class Client Experience

- Meet/Exceed Client SLAs consistently.

- Drive Continuous improvement and Transformation plan for clients using Six Sigma and LEAN methodologies.

- Improve the operational systems, processes and policies in support of the client's SLA's.

- Lead and create short and long-term strategy to deliver business outcomes.

- P&L Ownership - Oversee financial management of the processes and work with respective departments in terms of costing and profitability.

- Effective and timely coordination and communication with the support functions(SAP, HR, IT, Finance, Employee engagement)

- Comply with the client and organization's internal policies and procedures.

Competencies, Skills, And Other Requisites:

- Service Delivery Leadership

- Strategic Thought leadership to grow business.

- External and Internal Stakeholder Management

- Problem Solving and Analytical Skills

- Unflinching integrity and personal work ethics

- Self-starter who strives forself and team excellence

- Attention to detail and concern for accuracy.

- Excellent time management skills and multi-tasking ability

- Excellent written and spoken English.

Job Description:

- Academic qualification for this role is a graduate in any stream. Preferably with Commerce background and an MBA would be added advantage.

- Minimum 18 years of experience in relevant field of which minimum of 3 years should be in a Director and above role.

Compensation & Benefits:

- Competitive remuneration + annual performance-based bonus + standard industry benefits. Relocation package, per company policy will apply for candidates outside the office base city.

Assessment Process:

1. Functional Interview

2. Face to Face interview with Leadership teams

Punctuality & Attendance:

- Adhere to company policies on leave and permission.

- Adhere to the break schedules.

Compliance:

- Awareness and adherence to all applicable organization wide policies and procedures, including but not limited to Information security, HIPAA, and HR policies.