System Engineer

Job Summary

We are looking for a System Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure.

Key Responsibilities

• Managing and monitoring all installed systems and infrastructure.
• Installation of Mikrotik and maintain already installed systems.
• Ensuring the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks.
• Coordination with billing vendor in case of any issue identified.
• Ensure 99.9% uptime for all the BNGS.
• Proper users migrations from other ISP to Excitel.
• Maintain all the BNGS to ensure users services.

Key Competencies

• Experience with using ticketing systems (zendesk, freshdesk, happyfox, zoho, etc.).
• Experience with Monitoring tools (Observium, INMS, Cacti, Grafana, etc.).
• Networking knowledge.
• Should be Good in written and spoken communication in English.
• Basic knowledge of Linux.
• Flexible for working in different shifts.
• Experience with installing, configuring, testing and maintaining operating systems (Linux
• & Windows)
• Experience with Linux bash commands.
• Basic Network troubleshooting
• Knowledge for broadband connection technologies (pppoe, IPoE, web-login, pap, chap,
• etc.)

Experience & Educational Qualification

• Technical Degree in Computer Science, Engineering or a related subject.
• Proven working experience of minimum of 3+ years in troubleshooting Linux & Win based environments.