Upload Button Icon Add office photos
filter salaries All Filters

3 Accenture Support Analyst Jobs

SW/App/Cloud Tech Support Analyst

3-5 years

₹ 5 - 8.27L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

SW/App/Cloud Tech Support Analyst

Accenture

posted 14d ago

Job Description


Skill required:
Tech for Operations - ServiceNow Tools Administration

Designation:
SW/App/Cloud Tech Support Analyst

Qualifications:
BE/Any Graduation

Years of Experience:
3 to 5 years

What would you do?
You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationThe ServiceNow team is responsible for the administration of users, groups, roles, security groups, & global reports associated with ServiceNow. They are focused on building and maintaining service catalogs and client scripts. In addition, they monitor the software and server performance statistics and developing clear and concise technical/process documentation. Being familiar with all the modules of IT Service Management suite (Incident Management, Change Management, Problem Management, Service Request Management) is an added advantage. The team will work with clients with ServiceNow development Best-Practices Advice and assist in their implementation. The team will be responsible for conducting technical analysis, perform design documentation, develop user stories, perform ServiceNow Application Configuration, Custom Code, develop and modify ServiceNow workflows, forms, lists, business rules, UI components, etc. They also work on the integration between ServiceNow and other systems.

What are we looking for?
  • ServiceNow Portal Development
  • ServiceNow Tools Administration
  • Adaptable and flexible
  • Ability to establish strong client relationship
  • Ability to work well in a team
  • Ability to handle disputes
  • Incident Management Roles and Responsibilities:
  • In this role you are required to do analysis and solving of lower-complexity problems
  • Your day to day interaction is with peers within Accenture before updating supervisors
  • In this role you may have limited exposure with clients and/or Accenture management
  • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
  • The decisions you make impact your own work and may impact the work of others
  • You will be an individual contributor as a part of a team, with a focused scope of work
  • Please note that this role may require you to work in rotational shiftsQualificationBE,Any Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Support Analyst roles with real interview advice

    People are getting interviews at Accenture through

    (based on 5.1k Accenture interviews)
    Job Portal
    Campus Placement
    Company Website
    Referral
    Walkin
    Recruitment Consultant
    33%
    18%
    18%
    13%
    4%
    2%
    12% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What Support Analyst at Accenture are saying

    4.2
     Rating based on 6 Support Analyst reviews

    Likes

    Company culture is excellent. Training and opportunities are too good to grow with.

    Dislikes

    Nothing as such except salary increment.

    Read 6 reviews

    Support Analyst salary at Accenture

    reported by 100 employees
    ₹2.2 L/yr - ₹9 L/yr
    5% more than the average Support Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.7k employees
    65%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

    Compare Accenture with

    TCS

    3.7
    Compare

    Cognizant

    3.8
    Compare

    Capgemini

    3.8
    Compare

    Infosys

    3.7
    Compare

    Wipro

    3.7
    Compare

    Genpact

    3.9
    Compare

    LTIMindtree

    3.9
    Compare

    Deloitte

    3.8
    Compare

    IBM

    4.1
    Compare

    Nagarro

    4.0
    Compare

    Tech Mahindra

    3.6
    Compare

    Amazon

    4.1
    Compare

    Google

    4.4
    Compare

    PwC

    3.4
    Compare

    NTT Data Information Processing Services

    4.0
    Compare

    Mphasis

    3.4
    Compare

    Ernst & Young

    3.5
    Compare

    HCLTech

    3.6
    Compare

    JPMorgan Chase & Co.

    4.1
    Compare

    Optum

    4.0
    Compare

    Similar Jobs for you

    Support Analyst at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    3-5 Yrs

    ₹ 7-11 LPA

    Support Analyst at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    3-5 Yrs

    ₹ 6-8 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    3-8 Yrs

    ₹ 5-10 LPA

    Practitioner at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    2-6 Yrs

    ₹ 1-5 LPA

    Practitioner at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    3-8 Yrs

    ₹ 5-10 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Gurgaon / Gurugram

    5-10 Yrs

    ₹ 7-12 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    5-10 Yrs

    ₹ 7-12 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    5-10 Yrs

    ₹ 7-12 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Hyderabad / Secunderabad

    3-8 Yrs

    ₹ 5-10 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Pune

    5-10 Yrs

    ₹ 1-5 LPA

    Accenture Bangalore / Bengaluru Office Location

    View all
    Bengaluru Office
    71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
    560052

    SW/App/Cloud Tech Support Analyst

    3-5 Yrs

    Bangalore / Bengaluru

    14d ago·via naukri.com

    SW/App/Cloud Tech Support Analyst

    3-5 Yrs

    Bangalore / Bengaluru

    14d ago·via naukri.com

    SW/App/Cloud Tech Support Analyst

    3-5 Yrs

    Bangalore / Bengaluru

    14d ago·via naukri.com
    write
    Share an Interview