Group Account Management Head

Position Overview:
Spearhead strategy and development for multi-platform creative, digital, social, and experiential projects while ensuring strong client partnerships. The ideal candidate should have a minimum of 6 years of experience in a client-facing role within a creative or digital agency, with a strong creative mindset. This role involves significant experience in client relationship management, strategy, team building, operational management, budgeting, contract negotiations, production, and media analytics.

Key Responsibilities:
- Lead multi-platform creative, digital, social, and experiential projects, ensuring strong client partnerships
- Identify new business opportunities, maximize revenue streams, and manage P&L across all projects
- Pitch new business alongside the CMO with impactful presentation skills
- Drive cross-functional teams to deliver creative thinking and powerful ideas on youth culture marketing
- Define scope of work for each campaign/project, allocate and negotiate budgets and contracts
- Guide and mentor junior marketing and brand solutions team members on all managed projects
- Oversee operations and workflow allocation across campaigns/projects, managing cross-functional teams (marketing, design, video, editorial)
- Produce multi-format and multi-platform digital campaigns, including photo and video shoots, influencer marketing, digital and experiential festivals
- Serve as the lead point of accountability for client management, ensuring timelines and deliverables are met
- Lead brainstorms and develop creative ideas that intersect Indian creative youth culture and identity
- Maintain a strong understanding of contemporary youth culture trends and emerging creative communities
- Provide thought leadership in youth culture, branded content, and platform-agnostic digital media
- Collaborate with senior leadership to set projections for the year
- Oversee delivery management, including forecasting, billing, and reconciling client budgets

Skills and Experience :
- 5-7 years of experience in a creative agency
- Ability to push the boundaries of creativity and marketing, and challenge the status quo
- Experience in digital marketing or digital publishing within a leading creative agency
- Expertise in multi-format and platform branded execution (digital, video, social, influencer, experiential)
- 5+ years of experience in building and maintaining client relationships (client references required)
- Strong team leadership and management skills, with experience leading teams of 4 or more