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39 Super Scholar Jobs
PreSales Telecaller
Super Scholar
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Overview
The PreSales Telecaller plays a pivotal role in the sales process, acting as a bridge between the potential clients and the sales team. This position is crucial in generating leads, nurturance, and gathering vital information to convert prospects into clients. As the first point of contact for customers, the PreSales Telecaller is responsible for presenting the companys products and services effectively, addressing customer queries, and understanding their needs. The role not only focuses on promoting services but also on building long-term relationships with clients. By providing valuable insights and feedback from clients, the PreSales Telecaller aids in refining the sales strategies and improving customer satisfaction. This position demands a blend of excellent interpersonal skills and a strategic approach to communication. Ultimately, the PreSales Telecaller is integral to driving business growth and enhancing the companys market presence.
Key Responsibilities
- Conduct outbound calls to potential clients to generate leads.
- Provide accurate information regarding products and services offered.
- Understand customer needs and address their queries effectively.
- Maintain a list of qualified prospects and follow up regularly.
- Collaborate with the sales team to ensure alignment in strategies.
- Document conversations and maintain accurate records of interactions.
- Track and report on lead progress and conversion rates.
- Develop and deliver engaging sales pitches tailored to specific clients.
- Utilize CRM software to manage communications and track leads.
- Stay updated on industry trends, product knowledge, and competitive landscape.
- Conduct market research to identify new opportunities.
- Provide feedback to management regarding client interests and concerns.
- Assist the sales team in preparing presentations and proposals.
- Participate in training sessions to enhance sales techniques and product knowledge.
- Work towards achieving individual and team sales targets.
Required Qualifications
- High school diploma or equivalent; higher education preferred.
- Proven experience in telecalling or sales roles.
- Strong understanding of sales principles and customer service practices.
- Excellent verbal and written communication skills.
- Proficient in using CRM tools and Microsoft Office Suite.
- Ability to work under pressure and meet deadlines.
- Strong persuasive and negotiating skills.
- Ability to learn quickly and adapt to changing circumstances.
- Strong organizational and multitasking abilities.
- Knowledge of telemarketing techniques and practices.
- Interpersonal skills to build rapport with clients.
- Willingness to learn about new products and services.
- Self-motivated with a results-oriented mindset.
- Basic technical knowledge relevant to the industry.
- Experience with lead generation and conversion strategies.
- A positive attitude and a passion for sales.
Employment Type: Full Time, Permanent
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based on 11 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Super Scholar Benefits
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