Senior Specialist - Key Accounts

As a Senior Specialist, you will take a leadership role in managing pricing strategies, ensuring price parity, setting promotions, and negotiating pricing with homeowners to maximise revenue. In addition to overseeing the quality control and online reputation of all property listings, you will drive revenue targets for stays, FB, and add-on services while managing inventory effectively. Acting as the primary point of contact for homeowners, you will handle communications, manage escalations, settle accounts, and secure agreements. You will also focus on market demand analysis, competition tracking, and property upgrades to stay competitive. A key part of your role includes securing homeowner referrals for new property supply and increasing the commercials of each home. Furthermore, you will lead initiatives to enhance homeowner app adoption and collaborate with brand and marketing teams to boost property performance and revenue growth.

About You

• Ensure consistent pricing across platforms.
• Analyse revenue sources to identify opportunities for growth.
• Track availability and manage property inventory efficiently.
• Identify and implement upgrades to enhance guest experience
• Monitor and respond to reviews, enhancing the propertys reputation.
• Develop promotional strategies to attract guests.
• Regular updates and strategy discussions with supervisors.
• Bachelor/ Master's degree in hospitality studies or related field with a minimum of 4-5 years of work experience.

Bonus Points - these are nonessential, but a bonus if you have them!

• Knowledge of Hospitality industry with demand and supply of the market, channels extranet, Channel manager, Pricing and analytical skill, Homeowner management.