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Startek

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3.2

based on 7.1k Reviews

82 Startek Jobs

Team Lead

Startek

3.2

based on 7.1k Reviews

4-5 years

₹ 3.25 - 4.75L/yr

Kolkata

10 vacancies

Team Lead

Startek

posted 26d ago

Job Role Insights

Flexible timing

Key skills for the job

Team Handling Team Management

Job Description

Roles and Responsibilities

Manage a team of agents to achieve sales targets and improve customer satisfaction.
Develop and implement strategies to reduce shrinkage, attrition, and improve overall performance metrics.
Conduct regular training sessions for new joiners and existing team members to enhance their skills and knowledge.
Analyze market trends, competitor activity, and customer needs to identify opportunities for growth.
Collaborate with other teams to resolve issues related to product offerings, pricing, or promotions.

Employment Type: Full Time, Permanent

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What people at Startek are saying

3.4

Rating based on 259 Team Lead reviews

Anonymous · Operations in Lucknow

Likes

People are positive and supporting Good infrastructure Acceptable salary Giving opportunity to maximum no. of people to work Made you to work under pressure and can easily work in any circumstances or on any role

Dislikes

Preferences are only to be given to dearest people even if the person does not have any skill Minimal and not satisfactory appraisal and increment to be given Made you to work for 24*7 hours Not satisfactory work-life balance Leaves you with doubtful Gives you a notice period without any clarity People manipulate No privacy is to be given to anonymous feedback

Read 259 reviews